I’ve been exploring, in recent blogs, practices to build good leadership into the infrastructure of your organization. It’s one thing to understand, theoretically, good leadership. It’s another to put that understanding into practice on a daily basis.
Today I want to introduce the practice of an “Accountability Letter.” The purpose of this letter is to ensure clarity and agreement between an individual and his/her manager about performance expectations on the job. Here are the basic ingredients of such a letter: [Read more…]
