The Leadership Process

The leadership role often changes significantly in a High Performance organization. This is true for executives and supervisors alike. All too often, leaders consider changes to High Performance as a technique or program which others must implement, but fail to realize the extent to which they must be personally involved and change themselves.

Since High Performance is a way of thinking about and managing the business, the transformation process begins by helping senior leadership define not only what they should be doing in the organization, but how they should go about doing it.

The Leadership Process includes five essential steps: [Read more…]

The Importance of Dialogue in Business: A Case Study

A number of years ago I was a member of a senior executive team that failed to come to consensus on the strategy of the business. This experience was a powerful example of how important it is for people to learn to talk openly and the severe consequences when we don’t.

The company was a manufacturer and distributor of components within the computer industry. For many years the company had an excellent reputation and dominance of their market place. Their largest customers included such companies as Compaq, Sun Microsystems, IBM and AT&T.

[Read more…]

The Transformation Process: An Introduction

A Holistic Approach to Change

Technologies have promised companies faster and better services to help them gain new customers and stay ahead of the competition. In some cases, these promises have been fulfilled. In other cases, however, the promised gains have been elusive, and many organizations have found themselves caught in a frenzied game of technological catch-up with no end in sight and little time to catch their breath.

[Read more…]

The Transformation Model

The Transformation Model reduces the vast complexity of an organization to seven key variables that must be understood and aligned for a business to be successful. Alignment implies a holistic or systems point of view that finds the best “fit” between all organizational elements.

[Read more…]